FAQ


FAQ
WEARFLAGS ย โ€”ย  EVERYTHING YOU NEED TO KNOW
๐Ÿšš Free Shipping & Returns โœ“ 60-Day Guarantee ๐ŸŒ Worldwide Delivery ๐Ÿ”’ Secure Checkout
How long does delivery take to the UK?

Standard delivery to the UK typically takes 5โ€“10 business days. You will receive a confirmation email with a tracking number as soon as your order is dispatched.

For full details, visit our Shipping Policy.

Is shipping really free?

Yes โ€” free shipping on every order, no minimum spend. Free returns are included too. There are no hidden fees at checkout.

๐Ÿšš Free shipping & free returns on all orders.
Do you ship outside the UK?

Yes, we ship worldwide. Delivery times vary by destination. All orders include tracking from dispatch to delivery.

You can select your country at checkout.

Will I be charged customs or import fees?

For UK orders, no additional charges apply. For international orders, customs fees may apply depending on your country's regulations. These charges are the responsibility of the buyer.

I haven't received my tracking number โ€” what should I do?

Check your spam or junk folder first. If it's not there, contact us with your order number and we'll resend it within a few hours.

What is your return policy?

We offer a 60-day guarantee on all orders. If you're not happy for any reason โ€” wrong size, change of mind, anything โ€” contact us within 60 days of delivery and we'll arrange a return or exchange at no cost.

Full details on our Refund Policy page.

โœ“ 60-day guarantee. Free returns. No questions asked.
How do I start a return or exchange?

Contact us through our Contact page with your order number and reason. We'll get back to you within 24 hours โ€” no lengthy forms, no hassle.

What if my order arrives damaged or incorrect?

Contact us immediately through our Contact page with a photo of the item and your order number. We'll send a replacement or issue a full refund โ€” whichever you prefer.

Can I cancel or change my order after placing it?

Contact us as soon as possible through our Contact page. If your order has not yet been dispatched, we can make changes or cancel it. Once dispatched, our standard 60-day returns process applies.

Are the shirts true to size?

Our shirts follow classic retro sizing โ€” slightly more relaxed than modern slim-fit garments, faithful to the original 80s and 90s cuts. Check our Size Guide before ordering.

I'm between sizes โ€” which should I choose?

Go one size up. Our retro fits are generous through the chest and shoulders by design. The larger size will always feel more authentic and comfortable.

โ†‘ Between sizes? Go one up โ€” it's the retro way.
Where can I find the exact measurements?

Full garment measurements in cm are on our Size Guide page. Still unsure? Contact us before ordering and we'll help you find the right fit.

Do the shirts shrink after washing?

No. Our shirts are made from a high-quality polyester blend that retains its shape and colour wash after wash. Machine wash at 30ยฐC, inside out, and they'll look brand new for years.

What material are the shirts made from?

Our shirts are crafted from a premium polyester blend โ€” lightweight, breathable and soft against the skin, designed to mirror the feel of the original era shirts while being durable for regular wear.

Are these official licensed products?

WearFlags creates retro-inspired shirts that celebrate the heritage and culture of England and Brazil football. Our designs are inspired by iconic eras and are not official licensed replicas.

Will the badge and details fade over time?

No. Our embroidered badges and printed details are designed for durability. Washing inside out at 30ยฐC preserves the badge and colours for the long term. Avoid tumble drying or ironing directly on the badge.

Which collections do you offer?

Retro Legacy โ€” Classic England shirts from iconic eras: 1966, 1982, 1990, 1996, 1998 and more. For fans who never forgot.

Brazil Retro โ€” Legendary Brazil shirts from 1970, 1994, 1998, 2002 and beyond. Pelรฉ. Ronaldo. Ronaldinho.

Browse our Best Sellers to see what's most popular right now.

What payment methods do you accept?

We accept Visa, Mastercard, American Express, Discover, Diners Club, Apple Pay, Google Pay and JCB. All payments are processed through Shopify's secure encrypted checkout.

Is my payment information secure?

Yes. All payments go through Shopify's encrypted checkout. We never store or access your card details. For more information, see our Privacy Policy.

Do you offer a discount for ordering 2 shirts?

Yes โ€” order 2 shirts and carry two eras. Browse our Best Sellers to find the perfect combination and the discount will apply automatically at checkout.

Still have a question?
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Not just a shirt. A football memory. โ€” WearFlags